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Refund Policy

Your satisfaction is our top priority and we’re confident you’ll be pleased with our products. Still, something went wrong with your purchase? We’re here to help you. 

100% Money Back Guarantee
We promise your money back if the item you received is not as described, or if your item is not delivered.


We offer refunds for damaged items (under manufacturing faults) or missing parcels. 

Drop us an email at with an attached image of the broken/ defective item (if applicable) and your order number within 7 days after receiving the goods. We will immediately email you on the status of your refund after investigating the issue.

If your refund request is approved, we will initiate a refund to your credit card (or original method of payment). 

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Unfortunately, we do not accept returns. This is because we do not cover the shipping costs for returning your item. We think refund is the best way to resolve any unpleasant purchase issue.